FedEx Print & Go: How to Print at FedEx with a Retrieval Code

You’ve got a document that needs to be printed, and a FedEx Office is nearby. The “Print & Go” kiosk promises a quick, no‑account-required way to print – but the process isn’t always obvious. Sending files to printandgo@fedex.com and waiting for a retrieval code can feel like a small leap of faith. This guide walks through the exact steps, common hiccups, and what to expect when you walk up to that self‑service machine.

File submission methods: Email, USB, Cloud ·
Color options: Color and Black & White ·
Service type: Self-service kiosk

Four submission methods, one pattern: email remains the fastest way to get a code, but USB and cloud uploads are equally reliable once you’re at the kiosk.

A FedEx Office location page describes Print & Go as a way to access and print documents from the cloud, USB, or email at local stores. This table summarizes the service specifications.

How to print a document through FedEx?

What is the FedEx Print & Go process?

• Step 1: Prepare your file. Supported formats include PDF, Word, Excel, PowerPoint, and common image types (FedEx Office – Self-Service Copy & Printing).
• Step 2: Send the file to printandgo@fedex.com from any email account. You can also upload from cloud storage (Google Drive, Dropbox) or use a USB drive at the kiosk (FedEx Office – Print & Go page).
• Step 3: Wait for the retrieval code. FedEx says it can take up to 5 minutes to arrive by email (FedEx Office – Print & Go page).
• Step 4: Visit a FedEx Office location, go to the self‑service area, select “Print from Retrieval Code” on the touchscreen, and enter the code you received (FedEx Office – Print & Go page).
• Step 5: Follow the on‑screen prompts to adjust settings (color, copies, paper size) and pay. The machine accepts credit cards and other payment methods.

The implication: this five-step sequence is designed for speed, but the waiting period for the code can test patience in a hurry.

How to use a retrieval code at the kiosk?

Once you have the six‑digit code, the kiosk walkthrough is simple: tap “Print from Retrieval Code,” type the code, and your document appears on the screen. You can then choose color or black‑and‑white, number of copies, and single‑ or double‑sided printing. The code is valid for 10 days from the date it was sent (FedEx Office – Print & Go page).

What file formats are supported?

FedEx Office self‑service machines accept PDF, Microsoft Word (.docx), Excel (.xlsx), PowerPoint (.pptx), and common image formats like JPEG and PNG (FedEx Office – Self-Service Copy & Printing).

Can you email files to FedEx to print?

What email address do you send to?

The dedicated Print & Go email address is printandgo@fedex.com (FedEx Office – Print & Go page). FedEx recommends adding it to your address book so you can quickly send files when you’re in a hurry.

How to attach files?

Attach your document(s) to the email just like any other message. There’s no need for a subject line or body text – the system reads the attachments. Each file is separate and will appear as a separate print job at the kiosk.

Can you send multiple files?

Yes, you can attach multiple files to a single email. The kiosk will list them individually, and you can choose which ones to print (inferred from service features).

How to get a FedEx print code?

What is a retrieval code?

A retrieval code is a unique numeric identifier sent to your email after you submit a file to Print & Go. You enter this code at the self‑service kiosk to release your print job. It’s valid for 10 days (FedEx Office – Print & Go page).

How long does it take to receive?

FedEx states the code can take up to 5 minutes to arrive (FedEx Office – Print & Go page). In practice, most users receive it within a minute or two, but spam filters can cause delays. If you don’t see it, check your junk folder.

What if I don’t get the code?

If the code hasn’t arrived after 10 minutes, try resending the file. Also verify you’re using the correct email address – printandgo@fedex.com. If the problem persists, a FedEx Office team member can help you retrieve the job from the email you sent (by asking for the store’s retail email address) (FedEx – How To Print a Shipping Label).

Can I print directly from my phone at FedEx?

Using the FedEx Office mobile app?

FedEx Office does not require a dedicated app for Print & Go. You can email files directly from your phone’s email client or upload from cloud storage using the mobile browser. The same retrieval code process works on any device.

Printing from cloud storage on phone?

Yes, you can upload files from Google Drive, Dropbox, or iCloud directly to the Print & Go system via the FedEx Office website (FedEx Office – Print & Go page). The upload is handled through the web interface, not a mobile app.

Is there a size limit?

Self‑service printers handle small‑format documents up to 11×17 inches (tabloid size). Large‑format printing (posters, blueprints) is not available on Print & Go machines – you’ll need to use the full‑service counter (FedEx Office – Self-Service Copy & Printing).

Why is FedEx printing so expensive?

Pricing for Print & Go varies by location and paper type. Color prints generally cost more than black‑and‑white, and single‑sided copies may have a different rate than double‑sided. According to user discussions on Reddit (r/FedEx community), costs can be significantly higher than at‑home printing, especially for high‑volume jobs. The shipping‑label page also notes a small fee may apply for printing a label from email at a retail store (FedEx – How To Print a Shipping Label).

The implication: Print & Go is best for convenience – a few pages when you’re away from home. For bulk printing, home or office printers are more economical.

User experiences

“I sent a PDF from my Mac and it came out garbled on the FedEx machine. Had to re-send from a Windows PC and it worked fine.”

— Reddit user on r/FedEx

“Print & Go is super convenient when you’re on the road. The code arrives in under a minute and the kiosk is easy to use.”

— FedEx Office customer review

The pattern: reliability is high for standard files, but Mac users should double‑check PDFs before submitting.

For anyone who relies on FedEx Office for last‑minute printing, the practical steps are clear: use the email method, keep the code handy, and test a single page if you’re using a Mac. The service works well for small jobs, and the 10‑day code window gives you flexibility. For frequent travelers, the choice is simple: add printandgo@fedex.com to your contacts and you’ll never be caught without a printed document again.

If you don’t have a FedEx Office nearby, you might find it easier to use a print shop near you for quick document printing instead.

Frequently asked questions

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